No Return Policy for Digital Products – Eminimaverick.com
Last Updated: November 2023
At Eminimaverick.com, we specialize in providing digital products that are available for immediate download or access. Due to the nature of digital goods, we do not accept returns or provide refunds for digital product purchases, except in exceptional circumstances as required by applicable laws. Please read this policy carefully.
1. No Returns for Digital Products
All sales of digital products on Eminimaverick.com are final. We do not offer returns or exchanges for digital products. This policy covers, but is not limited to, the following types of digital products:
eBooks and eGuides
Software and Applications
Downloadable Templates and Resources
Online Courses and Training Materials
Digital Artwork and Graphics
Any other digital goods available for purchase on our website.
2. Exceptional Circumstances
In certain exceptional circumstances, we may consider a refund for a digital product purchase. These circumstances may include:
Duplicate Purchase: If you accidentally purchase the same digital product more than once, we may offer a refund for the duplicate purchase.
Technical Issues: If you experience technical difficulties that prevent you from accessing the digital product, and our support team is unable to resolve the issue, we may consider a refund.
Misrepresentation: If the digital product you purchased is substantially different from what was described on our website, and this discrepancy is not due to user error or misuse, we may offer a refund.
3. How to Request a Refund
If you believe you qualify for a refund under exceptional circumstances, please contact our customer support team at [customer support email] within [X] days of the original purchase. Provide details of your situation, your order number, and any relevant information that supports your request.
Our team will review your request and, if deemed appropriate, process a refund within a reasonable time frame.
4. Unauthorized Chargebacks
Customers are prohibited from initiating chargebacks without first contacting our customer support team to address any issues or concerns with their purchase. Unauthorized chargebacks may result in the suspension of access to our website and services.